Challenges

1

Work Status

Accessibility to accurate, real-time picture of status in field – what occurred, why, delays and how to solve them – in order to plan next shift goals and activities.

2

Data Integrity

Loss of information, ambiguities, communication, safety and production issues from paper-based, poorly written/unreadable data.

3

Wasted Time

Time required to gather and record field status data and to prepare for shift handover meetings.

4

Effective Management

Surprises in status reports during handover meetings, limiting the ability to plan ahead and set priorities and goals for next shifts.

5

People Reliant

Time constraints, limited resources, paper trails, clarity and complacency increase risks and contribute to knowledge gaps and lack of up-to-date documentation.

6

Safety & Reliability

Teams responsible for critical and high-risk cross-shift activities – including work with hazardous materials and in dangerous environments – working with uncontrolled schedules and relying on memory.

7

Best Practices

Paper files easily lost and damaged, encouraging shortcuts and work-from-memory, preventing learning from experience and the establishment of best practices for continuous improvement.

8

The Human Factor

Lack of communication, inaccurate decision-making, human error and insufficient/inaccurate reporting.

Solution

The Mobideo Platform offers a paradigm shift in the execution of shift handovers by digitalizing workflows, forms and checklists and delivering notifications, alerts, reports, digital wallcharts and KPI dashboards. Integrating with existing systems of record such as schedule and EAM/APM/CMMS solutions, it rapidly digitalizes unique know-how and content captured in operational documentation (such as manuals, SOPs and checklists) and then integrates it in existing planned and scheduled activities as actionable tasks and digitalized checklists that can be dispatched to workers and teams in real-time. This digitalization, which ensures more streamlined and shorter shift handovers through the clear communication of relevant real-time data gathered through standardized procedures, delivers three important solutions:

Connected Workers

The Mobideo App eliminates the need for paper-based procedures and instructions. Using any mobile device, it guides workers through the work process with digital checklists that tell them what to do, how to do it, and how to do it safely. This enables online communication with managers and ensures that they have a real-time picture of the status of work in field, making shift handovers a much more streamlined, shorter and more accurate process.

Connected Manager

The Mobideo Control Center connects managers at all levels, giving them real-time visibility and insights into all work activities, as they are being performed. This accessibility to an accurate, real-time picture of the status in the field – what occurred, why, major delays and how to solve them – saves valuable time in shift handover meetings, enabling the easy and flexible planning of goals and activities for next shifts. Furthermore, by constantly monitoring and comparing digitalized shift operation logbooks to defined KPIs, providing alerts to deviations from plans and schedules and identifying critical risks, the Mobideo Control Center empowers managers with the situational awareness they need for better decision-making and resource allocation in shift handovers.

Process Optimization

The Mobideo Optimizer captures all data from the Mobideo App and the Mobideo Control Center, generating a rich data set that is available for immediate BI analysis and for use in real-time digital wallcharts. This valuable data serves a range of purposes – such as KPI measurement and analysis, evaluation of how tasks are actually being executed and identification of trends and work patterns – that drive continuous process improvement and strengthen operational excellence in shift handovers.

Benefits

Less time wasted on preparations for handovers and coordination

Real-time views of actual task execution and immediate understanding of the relevance to dependent tasks facilitate better coordination of manpower/tools and remote handovers, significantly increasing efficiency and reducing workforce downtime.

Less risks, improved safety and more reliable results

Specific digital safety checklists adapted to each task, worker, role and skillset, together with the alignment and coordination of all shift workers and their access to real-time data ensure that everyone is ‘on the same page’, reducing the likelihood of possibly dangerous safety shortcuts, improving safety and increasing the reliability of results.

Accountability and traceability

Always know who did what, and when.

Real-time visibility and management of work, better decision-making

Replacement of manual, static, hard-to-maintain, paper-based wall charts with interactive dashboards and digital wallcharts – displaying the real-time status of shift activities to all stakeholders in any location – facilitates more streamlined and transparent shift handovers, and improves coordination and decision-making based on accurate real-time data.

Automated schedule updating to the goals, focus points and priorities of next shift

Immediate, real-time planning ahead for the next shift, replacing painstaking and time-consuming manual scheduling with automated schedule updating that enables better management of evolving timetables.

Automatic compilation of field data into final reports

Automatic generation of reports in real-time, eliminating the need to manually create stakeholder-specific reports of varying levels of detail after work is completed.

Immediate response and resolution of unnecessary risks and issues/delays based on real-time information

Early, real-time awareness and identification of issues and delays allows for improved mitigation, as well as driving continuous improvement in shift handovers and resolution of events.

A move from reactive to proactive work culture

Clear, concise and accurate sharing of information through mobile devices and automated processes allows shorter shift handover meetings focused on high-priority/non-routine events and anticipation/resolution of issues before they have an impact.

Fast/easy audit trails and preservation of historical data

The capture of all information – including near-misses, safety concerns and accidents – ensures a searchable record for analysis and improvement of shift activities and handovers.

Always-available digitalized, standardized and accurate procedures and results

Efficient, paperless and accurate execution and reporting, standardization of business rules and work processes that can be customized to specific site needs, enhanced worker interactions and meaningful communications optimize shift-to-shift work continuity; increase productivity; and eliminate out-of-date, paper-based schedules, documents and information, manual reporting and human errors.